Desktop Management

Through this service we ensure first level support for your company specific applications (Connectivity and configuration of applications only). We provide you with support for Windows XP, Windows Client, Office Automation & Mail Client, and support for generic applications, timely and regular antivirus signature and patches update on all desktops.

Deliverables:

• First level hardware support for Desktops, Printers, Applications
• Diagnosing Hardware or Software related problem and getting same resolved through AMC/warranty vendor.
• Support on desktop Operating System and Application
• Configuring printer, print servers and resolving printing problems.
• Performing Install, Move, Add or Change (IMAC)
• Record all installation of new machines, movement within site, changes in configuration of machines (IMAC).