Remote Infrastructure Management

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Remote Infrastructure Management Services (RIMS)

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Traditional IT support & controls are insufficient to prevent a business from IT breakdowns, and make companies losing money on IT downtime. Global Consulting offers affordable, real-time, proactive IT monitoring and preventive maintenance to reduce risks in the face of today’s ever-changing IT complications and to defend against loss of productivity, the extra cost paid on employee idle hours, etc.

Global Consulting’s RIMS is an enterprise-class 24×7 proactive monitoring and preventive maintenance service to prevent customers’ IT Infrastructure from break downs. Global Consulting is well-equipped to monitor the IT Infrastructure of enterprises all over the world.

Global Consulting provides the right combination of people, proven best processes, powerful technology, and accurate subject intelligence. Global Consulting’s Remote Infrastructure Management Services provide your organization with substantial advantages of:

  • Round the Clock Support
  • Proactive and Preventive
  • Cost saving
  • Access to best practices
  • Advancements in Technology
  • Gain scalability
  • Sharpen Management Focus
  • Operational Freedom
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How do we do it:

Global Consulting’s Network Operation Center engineers provide a high level of vigilance that enhances the enterprise’s IT posture and maximize uptime to the highest level. Its highly trained SMEs help you protect business-critical IT assets running optimally for your business to perform fastest and bring the best results.

Our offerings:

Global Consulting’s NOC experts follow best practices and standard procedures to ensure consistency in the delivery of service excellence. And the threshold intelligence and early warning notifications that they provide are available via a secure Web portal. So your organization can conveniently access detailed research, in-depth analysis, and expert guidance on mitigation strategies, giving you up-to-the-minute information on the latest threats facing your network.

Proactive Monitoring

  • Servers
  • Operating Systems
  • Network Services
  • Utilities and Backup
  • Applications (Mail, Database, Terminal Server, etc.)
  • Network and Security Devices

Preventive Maintenance & Management

  • Asset Management
  • Software Deployment
  • Spyware/Malware Protection
  • Remote Control
  • Patch Management
  • Help Desk Assistant